FAQ’s

Below you will find some of the most common questions people ask us. We hope that your query will be answered below, but if not please do ask.

DO I NEED TO HAVE ANY RIDING EXPERIENCE?

No you do not need to have any riding experience before you come. We have a range of horses with different temperaments and many that are suited to beginner riders. We will teach you the basic commands you need to guide your horse and make sure you are feeling comfortable and confident before we head out.

WHAT DO I NEED TO BRING?

We ask that you please wear long pants and covered shoes, sunscreen, sunglasses,bring a warm jacket and any personal medication you may need on the ride.

WHAT SAFETY GEAR DO YOU PROVIDE?

We have approved safety helmets for you to wear as well as chaps to protect your lower legs. Our guides carry first aid equipment and communication with them on all rides.

DO TREKS GO OUT IN THE RAIN?

There may be occasions where we need to cancel a trip due to the weather conditions. If this is the case we will try and contact you before hand to let you know and a refund will be given if we need to cancel due to the weather.

WHAT IS YOUR CANCELLATION POLICY?

If a customer cancels 12 hours or less before departure no refund will be given. If a customer cancels between 12 and 24 hours before departure a 50% refund will be given. If a customer cancels 24 hours or more before departure a full refund will be given. If Abel Tasman Horse Trekking cancels a trek due to bad weather we will give a full refund.

IS IT GUARANTEED THAT I CAN GALLOP ON THE BEACH?

Your safety is most important to us and so it will depend on your riding ability, the other members in the group  and conditions on the day. While we look to offer this opportunity to those who are able and would like to gallop on the beach, it is our guides discretion on the day as to whether this can occur.

DO YOU HAVE A RIDER WEIGHT LIMIT?

In order to look after the welfare of our horses we have a 90kg rider weight limit.

 

DO YOU DO SHORTER OR LONGER BEACH RIDES OTHER THAN THE 2 HOUR ONE?

Yes we may be able to make a shorter or longer ride possible. Please call us on 035278232 to discuss options.