Below you will find some of the most common questions people ask us. We hope that your query will be answered below, but if not please do ask.
DO YOU HAVE A RIDER WEIGHT LIMIT?
In order to look after the welfare of our horses we currently have a 75 kg rider weight limit. We will do a quick weight check as part of our process in matching riders with horses, as some horses can carry more than others. If you exceed the weight limit we will unfortunately be unable to take you. Please ensure you are aware of this before you book as we will be unable to give you a refund should this be the case. This info is given to all phone and email inquiries before we take a booking.
DO I NEED TO HAVE ANY RIDING EXPERIENCE?
No you do not need to have any riding experience before you come. We have a range of horses with different temperaments, with some that are well suited to beginner riders. We will teach you the basic commands you need to guide your horse and make sure you are feeling comfortable and confident before we head out.
WHAT DO I NEED TO BRING?
We ask that you please wear long pants and covered shoes, sunscreen, sunglasses,bring a warm jacket and any personal medication you may need on the ride.
WHAT SAFETY GEAR DO YOU PROVIDE?
We have approved safety helmets for you to wear as well as chaps to protect your lower legs. Our guides carry first aid equipment and communication with them on all rides.
DO TREKS GO OUT IN THE RAIN?
There may be occasions where we need to cancel a trip due to the weather conditions such as wind or rain. If this is the case we will try and contact you before hand to let you know and a refund will be given if we need to cancel due to the weather.
WHAT IS YOUR CANCELLATION POLICY?
If a customer cancels 24 hours or less before departure no refund will be given and the full amount of trip booked is payable. If a customer cancels between 24 and 48 hours before departure a 50% refund will be given. If a customer cancels 48 hours or more before departure a full refund will be given. If Abel Tasman Horse Trekking cancels a trek due to bad weather ect we will give a full refund.
IS IT GUARANTEED THAT I CAN GALLOP ON THE BEACH?
Your safety is most important to us and so our treks are walking pace only. Ultimately we need to be able to keep all of our riders and horses safe as best we can. As you may appreciate, galloping on a horse which is unknown to you, in a new and dynamic beach environment, poses a lot of risks and so to be able to keep everyone safe as best we can we remain at a walking pace. Thank you for your understanding. We look forward to showing you the stunning beach paradise at a safe and comfortable pace.
HOW LONG WILL YOU WAIT IF I AM RUNNING LATE GETTING THERE?
Due to the movements of the tides at the beach we have tight departure times to ensure we can have the best possible beach experience before the water comes back in. Therefore it is important that you arrive 15 mins before the scheduled departure time. Unfortunately we are only able to wait for 10 minutes for those running late (otherwise the rest of the group’s ride is compromised) Thank you for being punctual.
WHAT CAN YOU OFFER FOR CHILDREN UNDER THE AGE OF 12?
We can offer 1/2 hour lied rein paddock rides for children under the age of 12 for $40.00. We have a lovely little pony for our small riders aged 3-5 and very patient bigger horses for older children. During this half hour the children will be able to brush their horse and enjoy a ride around our farm, safely led by one of our guides.
DO YOU DO SHORTER OR LONGER BEACH RIDES OTHER THAN THE 2 HOUR ONE?
Yes we may be able to make a shorter or longer ride possible. Please call us on 035278232 to discuss options.
HOW MUCH DOES IT COST TO HAVE A PRIVATE RIDE?
We have a ratio policy of one guide to six riders, so a private ride would need to cover the cost of six riders making it $690.00 per trek.